For those that have contacted us regarding not receiving quarantine digests since the server upgrade, thank you.  Digests have been fixed.  In fact, you should have just received a very long digest.

I won’t get too technical but essentially the problem was that as we migrated to the new server we took a little time to put into place a database change we had been working on to make the quarantine databases more efficient.  This change required us to make changes in our quarantine system code.  Unfortunately, the code we changed in the digest process had a problem with it and it has taken us a bit to track down the bug and squash it.

Thank you for your patience, but I believe that was the last migration-related issue we had left to fix.  If you know of any other problems, please let us know.

As many of you are aware, we have been having problems with our cleveland server, which houses the Quarantine System and the Account Manager.  We had done some drive repairing which temporarily helped things, but the drive in that server was failing.

I’m happy to announce that tonight we brought a new replacement cleveland server online.  All quarantine and account manager processes are now housed on the new server, which is much more powerful and robust than the previous server.

Please keep an eye on both the Account Manager and the Quarantine System over the next week or so and let us know if you notice anything not working.  We’re pretty sure that we got everything configured properly, but we might have missed something.

Thank you for your patience while we dealt with this issue.

Both systems are now available.  We apologize for the inconvenience and thank you for your patience.

The quarantine system (http://www.protectedmail.net) and account manager (http://manage.easyantispam.com/) are currently unavailable.  We will notify you once it becomes available again.

Disk maintenance on cleveland has completed and both systems are now available.  We apologize for the inconvenience and thank you for your patience.

The quarantine system (http://www.protectedmail.net) and account manager (http://manage.easyantispam.com/) are currently unavailable.  The server these systems are on is currently undergoing emergency disk maintenance.