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Archive for July 2008

Issues with our G1 gateway

Wednesday, July 23rd, 2008

An index file of  the accepted user list in our G1 gateway’s database became corrupted.  This is causing all incoming mail to be temporarily put into an “Unscanned” queue.  At the very worst, some messages may be bounced to the sender.  We are currently working with MailFoundry to get this issue resolved, and it should be fixed soon.

EASY ANTISPAM IS THROWING A BASH!!

Tuesday, July 22nd, 2008

Join Easy Antispam at The W on Tuesday, July 29th, beginning at 8:00PM for a couple of drinks on us!  If you would like your FREE drink tickets, send me an email at kforstrom@easyantispam.com, and visit booth 712 at HostingCon.

Please note - Tickets available while supplies last - Limit of 2 drink tickets per attendee - Even if we run out of tickets, you can still come by and hang out all night.  We look forward to seeing you there!

Scheduled Maintenance Complete

Friday, July 18th, 2008

Tonight’s scheduled maintenance to replace our power distribution unit was started at 12:30am central time and completed at 12:40am central time.  All systems are normal and the replacement was a success.  Thank you for your patience.

Scheduled Maintenance - 07/18/2008 00:00 Central (CDT)

Thursday, July 17th, 2008

We will be replacing and upgrading our power distribution unit (PDU) tonight at midnight, 7/18/2008 00:00 Central (CDT).  This change will cause an approximate 10 minute total outage of all of our services, including the following:

  • Easy Antispam Gateways - mail sent during this brief outage will queue on the sending server and be retried when our gateways come back up
  • easyantispam.com - Main website, billing system, account manager, support system… all web properties.
  • Telephone system - Our main telephone switch will be unavailable, causing our main numbers to not be available. Please call 224-558-3907 for emergencies only during this outage window.

This upgrade is being done to more reliably provide power distribution to our servers and better handle power utilization spikes.

Outage Report

Thursday, July 17th, 2008

This morning at approximately 7:00am central time, we experienced a power failure in our cabinet at our datacenter, causing loss of connectivity to our servers.  This issue was caused by a severe increase in power consumption by some of our equipment, causing our power distribution unit to shut down due to more power being drawn than it could handle.

Connectivity was restored at approximately 8:15am and all gateways are functioning properly at this time.

We’re investigating the cause of the increased power usage and have an order in for a PDU that will handle larger power loads in case of situations like this.  We will need to take a short planned maintenance when that new PDU arrives in order to install it.

As some of you may remember, we experienced a similar issue in May.  The unit we experienced the issue with in May was replaced by our datacenter technicians with a new PDU of the same make and model that was in stock as a replacement part.  We had determined at the time that the PDU itself likely had a problem, which was why we replaced it.

Caching Issue Fixed

Monday, July 7th, 2008

MailFoundry has pushed a new set of spam updates that corrects the problem that was causing the caching of mail and mail is once again flowing smoothly through the gateways.

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